Botkier Reviews
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Botkier Customer’s Q&A
Botkier FAQs
About botkier.com Prices and Cost?
Botkier.com is an online store that offers a wide selection of designer leather handbags, shoes, and accessories. They have various collections such as the Baxter Collection, Bedford Collection, Cobble Hill Collection, and more. The products range from crossbody bags, hobos, satchels, to totes. They also offer wallets, pouches, and card holders among other accessories.
In terms of pricing, Botkier.com runs a Winter Sale where you can get 40% off on orders of $150 or more. For example, the Chelsea Backpack in black is priced at $208, down from its original price of $298. Please note that prices may vary depending on the product and ongoing promotions.
Botkier.com offers free shipping on all U.S. orders over $125. Please visit their website for the most accurate and up-to-date information.
About botkier.com Popular Products and Services?
Botkier.com is an online store that offers a wide selection of designer leather handbags, shoes, and accessories. Their popular products include Crossbody, Camera Crossbody, Hobo, Satchel, Saddle Bags, and Tote under the handbags category. They also have a variety of accessories such as Wallets, Pouches, Card Holders, and more. In addition, they have a collection called ON THE GO which includes Travel Totes and Athleisure products. They also offer free shipping on all U.S. orders over $125. They have various collections like Jewel Tones, Core Fall, Nylon Collection, Best Sellers, New Arrivals, Baxter Collection, Bedford Collection, Cobble Hill Collection, Chelsea Collection, Soho Collection, Trigger Collection, Valentina Collection, and more. They also have an outlet for discounted items. They often have sales, like the Winter Sale where they offered 40% off orders of $150+.
What is the price range of Botkier products?
The price range of Botkier products varies depending on the design and materials. Botkier purses can cost anywhere from $100 to over $500. The most inexpensive bags are typically made from faux leather, while the more opulent ones are made from genuine leather. Additionally, Botkier provides a range of accessories from $50 to $200 in cost, including wallets and pouches.
Can I return items to Botkier.com if I am not satisfied with them?
Yes, you can return items to Botkier.com if you are not satisfied with them. Returns must be made within two weeks of receipt for all U.S. customers. The items should be in prime condition – unused, unworn, and ready to be loved by the next customer. All returns are inspected upon arrival back to Botkier and will be refunded once inspection is completed. However, there are some exceptions. Items marked as final sale, free gifts or promotional items with retail value, and items received more than 14 days are non-refundable. For international returns, they cannot provide free return labels. Once your items are inspected by their team, you'll get your refund typically within 48 hours. If you process a return with them, you’ll receive an instant voucher which can be used if you wish to continue shopping with them. If you choose not to use the voucher, you will be refunded upon the arrival of your item at their warehouse. Unfortunately, they are unable to accept international exchanges at this time.
About botkier.com Payment Method?
At Botkier.com, they offer several payment methods for your convenience. They accept MasterCard, Visa, Discover, American Express, PayPal, AmazonPay, AliPay and Afterpay.
In addition to these standard payment methods, they also offer a service called Installments by Afterpay. This service allows you to make purchases now and pay for them in four payments made every 2 weeks without any interest. To use Installments by Afterpay, you can choose it as your payment method at checkout. If you're a first-time customer, you'll need to register with Afterpay and provide payment details. Returning customers can simply log in to make their purchase. Please note that all items in your shopping bag must be eligible for Installments by Afterpay. A minimum purchase amount may apply and you must meet additional eligibility requirements to qualify.
Please note that Afterpay is only offered to customers who have a US billing address, US shipping address, a US Visa or Mastercard or American Express (credit or debit card), and a US mobile phone number. Customers with international billing addresses, shipping addresses, and/or phone numbers will not be able to set up an account with Afterpay.
All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account. You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.
Please note that Afterpay is not available on purchases of gift cards. If you are purchasing gift cards along with Afterpay eligible products, you will need to place two separate orders. If you have changed your mind, you can return your Afterpay purchase in-store or by mail for a refund. Afterpay will be notified of your return and will process the appropriate refunds.
Please note that all items marked "final sale" cannot be returned or exchanged. For customers who receive final sale items that show any signs of defect or damage during shipment are able to receive one of the two options upon contacting customerservice@botkier.com.
botkier.com Return Policy?
Here is the return and shipping policy for botkier.com:
Return Policy: Returns must be made within two weeks of receipt for all U.S. customers. The returned items should be in prime condition – unused, unworn, and ready to be loved by the next customer. All returns are inspected upon arrival back to Botkier and will be refunded once inspection is completed. Items purchased in the last 14 days are returnable. However, items marked as final sale, free gifts or promotional items with retail value, and items received more than 14 days are non-refundable. For returns coming from Hong Kong, Taiwan, and China, customers need to email customerservice@botkier.com and include their order number in the email subject. For Canada and all other countries, returns are accepted, but Botkier cannot provide free return labels.
Shipping Policy: Botkier offers FedEx Ground shipping service (it’s free on orders over $100). Ground shipping and returns are free for all orders placed within the contiguous U.S. For all International orders, customers will be responsible for any duty and tax that is charged outside of shipping costs. Shipping costs are non-refundable. Botkier processes and ships orders Monday-Friday (apart from major holidays), with a cut off time of 1 pm (EST). If an order is placed after 1 pm, or over the weekend, it can be expected to process in 1-3 business days. Once the order has been processed and Botkier has the items in stock, the order will be packed securely and shipped. Transit time for international orders will vary depending on the final destination, however, Botkier typically estimates 10 business days for delivery. Customers are responsible for any additional tax/duty for international orders. If a shipment is lost or stolen, Botkier is not responsible and the customer will be responsible for filing a claim with the carrier.
What is the contact information for Botkier?
Here is the contact information for Botkier:
- Email: You can reach out to Botkier via email at customerservice@botkier.com. They also handle press inquiries at press@botkier.com.
- Live Chat: Botkier offers live chat support from Monday to Friday, 10 am – 5 pm EST.
- Phone: You can call Botkier at 646.467.8199.
- Social Media: You can also contact Botkier through their social media pages.
Please note that they are currently experiencing a high volume of inquiries, so it may take them 3-5 business days to respond. It's recommended to include your order number and all details necessary to complete your request in your communication for a timely response..
How do I track my order from Botkier?
To track your order from Botkier, you will be updated with shipping notifications via the email or text used at checkout. You can also track your Botkier order status with a tracking number. If you didn't find what you were looking for, you can contact Botkier's customer care.